ERP Components
Hardware
- An ERP system requires a powerful set of servers for development, testing, and production environments.
Specific Hardware Components
- Servers: High-end multiprocessor systems with several gigabytes of main memory and several terabytes of secondary storage.
- Clients: Individuals accessing ERP systems (e.g., end-users, IT support staff, and developers).
- Peripherals: Includes print servers, printers, backup power supply equipment, and networking hardware.
Software
- Software refers to the set of operating instructions and logic called programs that control and direct the computer hardware to perform its functions.
Specific Software Components
- System Software: Operating system platforms (e.g., Microsoft Windows Server, Linux, and Sun Solaris).
- Database Management System (DBMS): Such as IBM DB2, Oracle, and Microsoft SQL.
- Application Software: Includes project management software, development software, remote access software, and automated software for monitoring system traffic and virus protection.
People Resources
- End-users: Employees, clients, vendors, and others who will ultimately use the system.
- IT specialists: Include database administrators, IT operations support, developers, change management personnel, trainers, and others in IT.
- Project manager: Responsible for assembling a harmonious team, working with top management for support and resources, and championing the system and its benefits to end-users.
- ERP implementation team: Comprises various sub-teams from business or functional areas, change management, development, data migration, and system support.