ERP Implementation Organization

Roles and Responsibilities

• Owners (Senior Management):

  • Determine the overall policy, budget, and scope of the project.

• Project Executive:

  • Oversees project activities, provides broad project oversight, resolves policy-level issues, and ensures the project stays within scope.

• Steering Committee:

  • Oversees the project’s efforts and ensures appropriate leadership.

• Application Steward:

  • Works with other business owners to develop an overall business direction for the system, building consensus and resolving functional issues raised to the steering committee.

• Chairperson:

  • Oversees the activities of the steering committee, ensuring that it functions in accordance with the overall project oversight, including budget, resources, deliverables, risk, and expectations management.

• Project Management Office:

  • Consists of the project executive, business and technical project manager(s), and the implementation partner. It manages the day-to-day aspects of the project.

• Project Teams:

  • Provide direction and ERP application knowledge with respect to business process design, configuration, conversion, testing, training, reporting, and implementation. The following teams will exist:
  • Functional Component Teams
  • Technical Infrastructure Team
  • Development Team
  • Change Management Team
  • Conversion Team
  • Reporting Team