Information Silos and Systems Integration

Over time, Information Systems (IS) can lead to a hodgepodge of independent, nonintegrated systems, creating bottlenecks and reducing productivity.
Organizations need to be agile and flexible, requiring integrated data, applications, and resources across the entire organization.
To compete effectively, organizations must be customer-focused.
This requires cross-functional integration among departments like accounting, marketing, and others.

Evolution of Systems Integration

Since the early 1990s, most organizations have aimed to remove functional barriers.
This led to the creation of business units that integrate personnel from various functional areas to collaborate on projects.
These units are created and eliminated based on organizational needs.