Vendor Analysis and Selection

Evaluation Process

• Organize Evaluation Teams:
  • Office Staff: Evaluate the functionality of the ERP system.
  • IT Staff: Assess the technology requirements needed to support the system.
  • Contract Staff: Review the contract terms and pricing of the system.
• Coordinate efforts to select a small number of top vendors for further consideration.

Selection Criteria

• Recognize that no vendor will meet all requirements; thus, vendor discussions and negotiations should focus on finding the best fit for the business.
• Develop and analyze the total cost of ownership (TCO) to understand the long-term financial implications of each vendor option.