ERP Implementation (ERP Life Cycle)
- ERP system implementations are risky. A well-defined project plan with a proven methodology helps manage these risks.
- The key to success is to follow a step-by-step methodology starting with planning and understanding the ERP life cycle.
- This is discussed deeper in ERP Development Life Cycle
ERP Methodology
Product Life Cycle
Software and Vendor Selection
- Organizations lacking ERP development experience should purchase an existing system.
- Before selecting a vendor, organizations should evaluate their current and future needs for enterprise management systems.
- Review the hardware, network, and software infrastructure, along with available resources for implementation.
Vendor Selection
- Considerations for vendor selection include:
- Supported business functions or modules.
- Software features and integration capabilities.
- Vendor’s financial viability and business history.
- Licensing and upgrade policies.
- Customer service and help desk support.
- Total cost of ownership.
- IT infrastructure requirements.
- Support for third-party software and legacy systems.
- Availability of consulting and training services.
Operation and Post-Implementation
- Go-live is a critical milestone in the project.
- All project teams must focus on completing tasks and resolving issues before Go-live.
- The readiness process should involve as many team members, users, and managers as possible.
Five Areas of Stabilization
- Training for end-users.
- Reactive support (e.g., help desk for troubleshooting).
- Auditing to ensure data quality is maintained.
- Data fixes to resolve migration errors found during audits.
- Implementation of new features to support evolving organizational needs.